pkp55 Privacy Policy

This Privacy Policy ("Policy") explains how pkp55 collects, stores, uses, and protects the personal information of players and visitors who use the pkp55 platform. By accessing pkp55.app or creating an account, you agree to the terms set out in this Policy.

pkp55 places great importance on the trust of Myanmar players and protects your personal information using SSL encryption and proven security technologies. When this Policy is updated, the changes will be published on this page, and players are encouraged to check it regularly.

1. Types of Information Collected

The pkp55 platform collects the following types of information from players—

1.1 Personally Identifiable Information

• Name and date of birth (for age verification)
• Email address (for account communication and notifications)
• Phone number (for verification and security alerts)
• Payment Details — KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer details

1.2 Usage Information

• IP address and device information
• Browser type and version
• Date, time and duration of visits
• Games played, duration and bet amount differences
• Deposit and withdrawal history

1.3 Activity Data

• Dispute records (Customer Support conversations)
• Referral source the player came from
• Feedback or reviews voluntarily submitted by the player

2. How We Collect Information

pkp55 collects player information through the following methods—

2.1 Information You Provide Directly

This refers to information that players voluntarily enter when registering an account or making a payment.

2.2 Automatically Collected Information

When you access the platform, IP address, device information and cookie data are automatically collected by technical tools. These are primarily used to improve platform performance and prevent fraud.

2.3 Information from Third Parties

Transaction confirmation data may be received from payment services (e.g. KBZPay). That data is used solely for financial verification and record-keeping purposes.

3. Purpose of Data Use

pkp55 uses the personal information collected only for the following purposes—

• To create, verify and manage accounts
• To process deposits, withdrawals and bonus transactions
• To calculate VIP tier status and cashback payments
• To provide 24/7 Live Chat support and email support
• To carry out fraud prevention and account security
• To analyse platform performance and improve services
• To meet legal or regulatory obligations
• To apply responsible gambling controls (such as self-imposed limits)

pkp55 does not sell, share without authorisation, or rent players' personal information to any external third-party companies.

4. Sharing with Third Parties

pkp55 shares players' personal information with third parties only in the following situations where it is necessary—

4.1 Payment Service Providers

Only the information required to complete financial transactions is shared with KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer services. Their own privacy policies also include protections that apply.

4.2 Legal Requirements

Where pkp55 believes there is an obligation to disclose a player's personal information in response to a lawful legal order or request from a regulatory authority, it may share that information with those parties.

4.3 Security Verification Tools

Necessary technical data may be shared with service providers handling platform security and fraud prevention. This data will not be disclosed for the purpose of identifying individual players.

pkp55 commits to never selling or renting players' personal data to any third party outside the 3 categories described above.

5. Cookies and Tracking

pkp55.app uses cookies and similar tracking technologies. These are placed for the following purposes—

5.1 Essential Cookies

These are required for the platform to function at a basic level. They cover keeping sessions active, account stability and security operations. These cookies cannot be disabled — disabling them will prevent the platform from working properly.

5.2 Performance Cookies

Used to analyse visit statistics, average session duration and error issues. These improve the platform without identifying who the player is.

5.3 Cookie Management

Players can delete cookies from their browser settings. However, please note that disabling essential cookies will affect your access to platform services.

6. Data Retention Period

pkp55 deletes players' personal information once its purpose has been fulfilled or upon request, but may retain it for a longer period in the following circumstances—

• Financial records — retained for the period required by law
• Customer Support records — 1 year after the matter is resolved
• Account login records — for the duration of the security review period
• Responsible gambling control-related records — 6 months after the restriction period ends

When a player's account is closed, pkp55 will delete their personal data or anonymise it once the legally required retention period has passed.

7. Security Measures

pkp55 has put in place technical and organisational measures to protect players' personal data from unauthorised access, disclosure, alteration or destruction—

7.1 SSL Encryption

All data transferred between the platform and players is encrypted using TLS/SSL protocol, making interception impossible.

7.2 Access Control

Access to personal data is strictly limited to staff whose roles directly require it.

7.3 Secure Servers

Data storage servers are protected by robust firewalls, access monitoring and regular security audits.

7.4 Data Breach Response

In the event of a data breach, pkp55 will notify affected players as quickly as possible and take immediate action to contain the incident.

8. Player Rights

Every player on the pkp55 platform has the following rights regarding their personal data—

8.1 Right to Access

You can request to check how your personal data is stored by pkp55. Send your request by email to [email protected].

8.2 Right to Rectification

If any stored personal data is inaccurate, you can request that it be corrected.

8.3 Right to Erasure

You can request deletion of personal data that is no longer required by law. There may be time-based restrictions where the law requires certain data to be kept.

8.4 Right to Restriction

In certain situations you can request that further processing of your personal data be restricted — for example, while a dispute is pending.

8.5 How to Submit a Request

To exercise any of the rights listed above, contact us at [email protected] with details that can be used to verify your account. pkp55 will follow up with you once the request is received.

9. Minors

The pkp55 platform is open to players aged 21+ only. Anyone under 21 is not permitted to use our platform.

If pkp55 becomes aware that personal data of a person under 21 has been collected, that data will be deleted immediately and the account will be closed. Parents or guardians who wish to report such a matter can contact us at [email protected].

10. Policy Updates

pkp55 may update this Privacy Policy at any time as business needs require. Any changes will be posted on this page and the "Last Updated" date will be revised accordingly.

For significant changes, pkp55 will notify players in advance by email or platform notification. Continued use of the platform after an update takes effect will be taken as acceptance of the revised policy.

pkp55 encourages players to review this policy regularly.

11. Contact Us

For questions, requests or discussions regarding this Privacy Policy, you can reach pkp55's player support team—

• 24/7 Live Chat — available in Burmese directly on the platform
• Email — [email protected]

pkp55 is committed to protecting players' personal data and to answering any questions honestly and openly.